Refund policy

No refund will be made once a purchase is made. Its up to the customer purchasing the product to evaluate a fit of the product. Once purchase is made, its non-refundable and non-transferable.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at primeuw@gmail.com and send your item to: Room 23, 1/F, Lincoln Center, 20 Yip Fung Street, Fanling, NT, HK

Shipping
To return your product, you should mail your product to: Room 23, 1/F, Lincoln Center, 20 Yip Fung Street, Fanling, NT, HK
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.